Contact Us
Got a question about something you've read on Non Gamstop Casinos, spotted an error, or want to suggest a betting site not on GamStop we should take a look at? This page explains how to reach us, what we can actually help with, and where to look first if your question is about gambling controls rather than our content.
What We Can Help With
We're a comparison and review site covering casinos and betting sites not on GamStop. We can help with things like:
- Corrections to a review, rating or offer detail that's gone out of date
- Questions about how we rank and rate the sites listed on mrbowlegs.co.uk
- Suggestions for brands we haven't covered yet
- General feedback on the site's content, accuracy or usability
- Reporting broken links or technical issues with the site itself
If you're contacting us via a form, email address or social channel linked elsewhere on mrbowlegs.co.uk, please use that route directly — we aim to read and respond to genuine queries, though as an independent editorial site we're not able to offer live support around the clock.
What We Can't Help With
It's worth being upfront about the limits of what a review site can do:
- Account issues — We don't operate any of the casinos or betting sites listed here, so we can't access your account, process a withdrawal, resolve a dispute or answer questions about your balance. Those queries need to go to the operator's own support team directly.
- Self-exclusion requests — We can't add you to GAMSTOP, remove you from it, or self-exclude you from any casino. GAMSTOP is a separate, independent scheme, and each individual operator handles its own exclusion process. See our note below on how that works.
- Financial or legal advice — We provide general information about how betting sites not on GamStop operate, not personal advice on your specific circumstances.
A Note on GAMSTOP and Self-Exclusion
GAMSTOP is the UK's free self-exclusion scheme for gambling sites licensed by the Gambling Commission. Betting sites not on GamStop typically hold licences from other jurisdictions and sit outside that particular scheme, which is why some players use them after self-excluding. We don't take a position for or against that choice — it's a personal one — but if you're currently self-excluded and reconsidering your options, it's worth reading our Responsible Gambling page first, as it covers the tools and support available regardless of which sites you use.
If you'd rather self-exclude from a specific non-GamStop operator directly, most of the brands on our list — including the top-rated sites in our full review — offer their own account-level exclusion or cool-off tools, usually found in account settings or by contacting their support team.
Before You Contact Us — Check These First
A lot of common questions are already answered elsewhere on mrbowlegs.co.uk:
- For a breakdown of the top-rated betting and casino sites not on GamStop, along with how each one compares on bonuses, games and payments, see our full rankings and reviews.
- For details on who writes and researches our content and how the site is run, visit About Us.
- For the rules governing use of this site, our Terms and Conditions page has the full detail.
- For safer gambling tools, support organisations and advice on setting limits, our Responsible Gambling page is the right starting point.
How We Handle Enquiries
When you reach out, a few things help us respond faster and more usefully:
- Tell us clearly which page or review your query relates to, if applicable
- Include specifics — a screenshot, date or exact wording — rather than a general description
- Let us know if your query is about our content versus an issue with a specific operator, so we can point you the right way
We read every message that comes in, but response times can vary depending on volume, so please bear with us if it takes a little while to hear back.
Commercial Disclosure
Non Gamstop Casinos may earn a commission when readers sign up to a casino or betting site through links on this site. This doesn't affect how we rank or rate operators — commission arrangements never decide position, and we still flag limitations on every site we cover, including the ones at the top of our list.
Getting in Touch
Whether it's a quick correction, a question about how we put our reviews together, or feedback on the site generally, we'd rather hear from you than have something sit wrong on the page. Use whichever contact method is provided on mrbowlegs.co.uk, and if your query turns out to be one for a specific operator rather than us, we'll always try to point you in the right direction. Remember, gambling and use of the sites we review is for adults aged 18 and over only.